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86th AW/IG Complaints & Resolution Frequently Asked Questions

  • Unaccompanied baggage

    Unaccompanied Baggage Unaccompanied baggage is shipped airfreight to Germany. Typically your unaccompanied baggage will be available to you within 35 to 60 days of shipment. Check with your transportation office for your authorized weight allowance and ensure that your baggage is under that weight.

  • Understanding German Customs

    As a guest in another country, you are expected to be on your best behavior. Service members are unofficial "ambassadors in uniform." Understanding customs and courtesies is the first step towards getting along with your German neighbors and NATO partners. You are here to fulfill an important

  • UTILITIES

    UTILITIESHeating fuel, water and electricity are more expensive in Germany than stateside. Rent and utilities are paid in local currency, the Euro, which means costs vary based on the US dollar to Euro daily exchange rate. Each German community runs their own utility companies so you will have to