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86th AW/IG Complaints & Resolution Frequently Asked Questions

German-American Community Office

The German-American Community Office (GACO) is a joint initiative between the 86th Airlift Wing, U.S. Army Garrison Rheinland-Pfalz, and the city of Kaiserslautern, Germany. The office serves as a medium of communication between the local community and members of the U.S. forces stationed in and around the Kaiserslautern Military Community (KMC). Its services are free and open to the general public.

Mission. Under the slogan, “approaching the future together,” GACO strives to promote the integration of U.S. military members, civilian employees, and their families, into the local German community. GACO also serves as a platform for members of the local community to interact with the U.S. Military.

Operations. GACO is equipped with a bi-lingual staff that is ready to meet the needs of Germans and Americans alike. The office serves everyone from politicians to ordinary citizens.

Representatives provide services such as linguistic support, providing information on host nation regulations, assistance with administrative issues, and mediation to avoid possible court cases, and many more. GACO staff have even assisted clients looking for long-lost relatives.

Because of its unique and broad-ranging mission, GACO is the only office of its kind.

Hours and points of contact. GACO’s business hours are Monday – Wednesday, 9 a.m. - 1 p.m.; Thursday, 2 p.m. - 6 p.m.; and Friday 9 a.m. - 1 p.m.
Clients can also call +49 (0) 631 363-3010, or send an email to info@gaco-kl.de