Bigger and Better
Staff Sgt. Glenda Castillo, 86th Medical Basic Life Support Program director, prepares an influenza vaccine in the immunization section of the clinic on Ramstein Air Base, Germany, April 16, 2012. As an Air Force Smart Operations of the 21st Century initiative, the implemented changes allow clinic staff to work more efficiently and better serve customers. (U.S. Air Force photo by Airman 1st Class Caitlin O'Neil-McKeown)