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Heart Link: Your Link to Ramstein Leadership

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Airmen and Family Readiness Center Protocol
86th Airlift Wing/Public Affairs
Sept. 21, 2017 | 1:56
This training video instructs members on some proper Air Force protocol for dining etiquette, appropriate attire for certain functions, and the importance of RSVPing.
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FAQ

What is Heart Link?

Heart Link is a spouse orientation program geared toward strengthening military families and enhancing mission readiness. The program is a two-tier training system that consists of both online and hands-on training.  Heart Link's objective is to increase spouse awareness of the Air Force mission, customs, traditions, protocol and community resources that support Air Force families. Heart Link also helps culturally familiarize spouses to their new homes in Germany and help them better understand the integral part they play in the mission.

The program was developed in 1999 by a working group at Air Combat Command, and the first Heart Link took place at Langley Air Force Base in 2000. General John P. Jumper, former Air Force Chief of Staff, requested Air Force-wide participation in 2002. The Program has been active at Ramstein since 2010.

Who should complete Heart Link training?

Heart Link orientation is highly encouraged to be completed by all newly arriving spouses to the Kaiserslautern Military Community.

How do I complete Heart Link?

Your first step to completing Heart Link orientation is to call the Airman & Family Readiness Center at DSN: 480-5100, or Commercial: 06371-47-5100.

When should I complete Heart Link?

We recommend completing Heart Link orientation as soon as possible after arriving to Kaiserslautern Military Community, or overseas location.

What are some of the topics that Heart Link covers?

Heart Link has been orientation is an ever-evolving program that changes based on the needs of the community. Some of the most common areas covered in training is professional Protocol & Etiquette, cultural information, ID cards, life insurance, passports, local area laws, finance, health care and more.


Who should I contact to get more info about Heart link or any other info regarding spouse orientation at Ramstein and its geographically separated units?

The Airman & Family Readiness Center is the facilitator for all Heart Link orientations. They are located at Bld. 2120, 1st floor, on Ramstein Air Base. You can contact them by phone at DSN 480-5100 of CIV 06371-47-5100. 

 

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KMC Passport Outreach Day May 15 9:30-1:30 p.m. @ building 2402 on Ramstein Air Base. Walk-in services are available to accept tourist passport applications and to answer questions related to social security and immigrant visas. The new electronic consular report of birth abroad (E-CRBA) will be processed “BY APPOINTMENT ONLY and applications must be submitted online NLT MAY 3RD for adjudication. On-site passport photo support will NOT be available; please obtain photos prior to the event. The Ramstein and Kaiserslautern Passport Offices will be closed May 15th and reopen on May 16th in order to fully support the event. Air Force personnel - To complete your passport and E-CRBA applications, please use the appropriate checklists at: http://www.ramstein.af.mil/About-Us/Fact- Sheets/Display/Article/303618/passports-id-cards Army personnel – To complete your passport and E-CRBA applications, please use the appropriate checklists at: https://home.army.mil/rheinland-pfalz/index.php/about/directorates-support- offices/directorate-human-resources-dhr/passport-and-sofa-services Questions? Please send an e-mail to your servicing Passport Office. Ramstein: 786fss.passports@us.af.mil Kaiserslautern: usarmy.rheinland-pfalz.id-europe.mbx.usag-r-p-passport@mail.mil
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REGISTRATION

To register, please call the A&FRC at:

DSN: 480-5100

Commercial: 06371-47-5100

Contact

Airman & Family Readiness Center

Ramstein Air Base

Bldg 2120

Germany

 DSN 480-5100 - 7421

CIV 06371-47-5100

Hours of Operation:

Mon-Fri: 7:30 a.m. - 4:30 p.m.

Family Days & Federal Holidays: Closed  

About Heart Link

Heart Link is a spouse orientation program geared toward strengthening military families and enhancing mission readiness. The program is a two-tier training system that consists of both online and hands-on training.  Heart Link's objective is to increase spouse awareness of the Air Force mission, customs, traditions, protocol and community resources that support Air Force families. Heart Link also helps culturally familiarize spouses to their new homes in Germany and help them better understand the integral part they play in the mission.
 
The program was developed in 1999 by a working group at Air Combat Command, and the first Heart Link took place at Langley Air Force Base in 2000. General John P. Jumper, former Air Force Chief of Staff, requested Air Force-wide participation in 2002. The Program has been active at Ramstein since 2010.