FAQ: Heart Link

What is Heart Link?

Heart Link is a spouse orientation program geared toward strengthening military families and enhancing mission readiness. Heart Link's objective is to increase spouse awareness of the Air Force mission, customs, traditions, protocol and community resources that support Air Force families. Heart Link also helps culturally familiarize spouses to their new homes in Germany and help them better understand the integral part they play in the mission.

The program was developed in 1999 by a working group at Air Combat Command, and the first Heart Link took place at Langley Air Force Base in 2000. General John P. Jumper, former Air Force Chief of Staff, requested Air Force-wide participation in 2002. The Program has been active at Ramstein since 2010.

Who should complete Heart Link training?

Heart Link orientation is highly encouraged to be completed by all newly arriving spouses to the Kaiserslautern Military Community. The programming is geared toward spouses of less than 5 years.

How do I complete Heart Link?

Your first step to completing Heart Link orientation is to call the Airman & Family Readiness Center at DSN: 480-5100, or Commercial: 06371-47-5100.

When should I complete Heart Link?

We recommend completing Heart Link orientation as soon as possible after arriving to Kaiserslautern Military Community, or overseas location.

What are some of the topics that Heart Link covers?

Heart Link is an ever-evolving program that changes based on the needs of the community. Some of the most common areas covered in training is professional Protocol & Etiquette, cultural information, Military Personnel Flight (MPF), passports, First Sergeants, finance, health care and more.

Who should I contact to get more info about Heart link or any other info regarding spouse orientation at Ramstein and its geographically separated units?

The Airman & Family Readiness Center is the facilitator for all Heart Link orientations. They are located at Bld. 2120, 1st floor, on Ramstein Air Base. You can contact them by phone at DSN 480-5100 of CIV 06371-47-5100. 


Quick Links

Heart Link: Your Link to Ramstein Leadership

Video by Airman 1st Class Timmethy James
Airmen and Family Readiness Center Protocol
86th Airlift Wing
Sept. 21, 2017 | 1:56
This training video instructs members on some proper Air Force protocol for dining etiquette, appropriate attire for certain functions, and the importance of RSVPing.


Contact A&FRC:
DSN  480-5100
CIV 06371-47-5100


Airman & Family Readiness Center
Ramstein Air Base

Bldg 2120


Hours of Operation:

Mon/Tues/Thurs/Fri: 7:30 a.m. - 4:30 p.m.
Wednesday: 7:30 a.m. - 1:00 p.m.

Family Days & Federal Holidays: Closed