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Renewing Your Dependent ID

Step 1: Sponsor fills out the Application to Renew ID Card & attaches form in Step 3

Step 2: Sponsor certifies the DD Form 1172-2 online:

a) Access the DMDC website (Retiree sponsors can create a DS log-on) via this link.
b) Click "Renew/Replace Family ID Cards" next to the dependent’s name
c) Certify the DD Form 1172-2 for the dependent renewing ID card

Step 3: Sponsor submits required documentation via AMRDEC SAFE:
a) Picture of Dependent: Passport style, from shoulders up, white/off white background, full face forward, neutral facial expression or a natural smile, both eyes open, no hat or head covering unless authorized etc.
b) Photocopy of Two Forms of Dependent’s Identity Source Documents: Scan unexpired IDs with the EXACT same name, front and back if applicable. The current dependent ID card can be used as one of the two required forms of ID. Only one form of ID is required for dependents 17 years and under.
c) If the current dependent ID Card was lost or stolen, please provide a Lost Letter. Download the appropriate template at MPF One Stop Shop - Self-Help Documents
d) Completed Application to Renew ID Card: from Step 1
e) Open AMRDEC SAFE and submit the documents listed above to 786 FSS/FSPS at 786fss.fspsidcards@us.af.mil

Step 4: Pick up ID card at MPF Customer Service Office
Once the ID card is created, you will receive an e-mail from a Customer Service representative. If you do not receive an e-mail within 5 working days of the date you submitted your file, please contact us to inquire on the status. Dependents are welcome to use MPF Appointments Plus or come in during our walk-in hours to pick up their IDs. Families may make a single appointment to pick up all dependent IDs created.

Please bring the following with you to retrieve your new Dependent ID(s):

1. Current ID card or Lost Letter (if applicable). Note: Old IDs are required to be turned in and will be terminated and destroyed.
2. Other ORIGINAL form(s) of identify used in Step 3b.
3. Dependents must be present to sign for the ID card and for visual verification. The sponsor is not required to be present for ID card pick-up.

Go to MPF Appointment Plus to schedule an appointment with us.

For questions or feedback – please contact Customer Service at 480-6599 or e-mail: 786fss.fspsidcards@us.af.mil.

Location: 786 FSS/FSPS Customer Service, Bldg 2106, Room 117, Ramstein Air Base, Germany
Opening Hours: Monday – Thursday, 0730 – 1500 hours; Fridays, 0730 – 1400 hours
Our office is closed on US holidays and USAFE family days.