Every CAC or ID Card must be registered with the Installation Access Control System (IACS) to authorize personnel access to one or more military installations. Please go to the West Gate Visitor Center or 86 SFS, Bldg 2402, to get registered in IACS.
Ramstein Passport Office
The Ramstein Passport Office is located in Bldg 2106, Room 110. Please note that all Department of Defense ID card holders must apply for passports through their servicing military passport facility. Consular passport services are only available in emergency situations and with prior coordination through a military passport facility. In accordance with local support agreements, please be advised that the following personnel are serviced by the USAG Rheinland-Pfalz (Kleber Kaserne or Baumholder): Military, civilian and contract personnel assigned to or sponsored by the Army and their family members (including AAFES, DoDDS and DLA).
Military members must obtain a tourist passport for leisure travel to other countries. Command-sponsored family members (U.S. citizens) are highly encouraged to have both tourist and no-fee passports while residing in Germany. No-fee passports are not to be used for leisure travel; they are for official travel only. No-fee passports with Status of Forces Agreement (SOFA) stamps are normally required for family members being reassigned to Germany with their sponsor. If no-fee passports are not received prior to your departure to Ramstein, family members may enter Germany using their tourist passports and obtain SOFA cards from the Passport Office within 90 days of arrival. Sponsors with foreign national family members should seek guidance from our office to find out if a SOFA card must be issued to the foreign national prior to their arrival.
Walk-in Hours: Monday, Tuesday, Wednesday and Friday, 9 a.m. to 2 p.m., and Thursday, 8 a.m. to 1 p.m. We recommend you schedule an appointment if processing three or more applications to minimize the wait time. Please go to AppointmentPlus to schedule an appointment. Birth registrations are done by appointment only. However, please do not schedule a birth registration appointment via AppointmentPlus. Please see instructions below. If you have any questions, please visit our office or send an e-mail to email@example.com and we will answer within 24 hours.
Checklists/guides for passport applications:
- Tourist passport (first time applicant and/or Child under the age of 16)
- Renewing an adult tourist passport
- How to register your newborn (Consular Report of Birth Abroad)
- Are you ready to tour Europe?
- Travel Advisory: Schengen Area
- SOFA Status – What does this mean to you?
Baby Passports and birth registrations (consular report of birth abroad) are done by appointment only. Please download and carefully review the "How to register your newborn" package above. When ready to apply for the Consular Report of Birth Abroad (CRBA) online, please click on the following link to create a MyTravelGov account. The new eCRBA process allows U.S. citizen parents to complete an online CRBA application, upload all required documents, and submit payment prior to scheduling an appointment for acceptance of the original documents at our office. Any passport applications for the newborn can also be processed during this appointment. NOTE: We highly encourage parents to apply for a tourist and no-fee passport for their newborn, who must be command sponsored and enrolled in DEERS to apply for a no-fee passport. Also, both parents and the baby must be present during the appointment. The $100 fee for the eCRBA will be paid for online after you complete your application. The $115 fee for a tourist passport must be paid for during your appointment at our office.
Tourist Passport and other fees are as follows:
Tourist Passport Adult (Age 16 and older; first or replacement passport if lost or mutilated) $145
Tourist Passport Adult (Renewal) $110
Tourist Passport Minors (under age 16) $115
Consular Report of Birth Abroad $100
We only accept money orders or cashier checks; no cash, credit cards or personal checks.
For official passport and visa requirements, please contact your UDM or the Passport Office for more details. You may also visit the MPF One Stop Shop SharePoint Site to find various guides, checklists and authorization memo templates.
Ramstein ID Cards Office
The Ramstein ID Cards Office is located in Bldg 2106, Room 117. We offer the following services: Initial issue and renewal of Common Access Card (CAC), Dependent ID Cards, Retiree ID Cards, out-processing, certificate updates, resets of PINs and blocked CACs, verified DD Form 1172-2 print-outs, DEERS enrollment and marriage and divorce updates. CACs and ID cards are normally reissued within 30 days of the expiration date or if personal information needs to be changed (i.e. name, grade etc.).
Please be advised that all DoD civilians must bring a DD Form 1172-2 from their servicing personnel office or sponsoring agency. Contract personnel requesting overseas privileges must also bring a DD Form 1172-2 from DOCPER or their sponsoring agency. All dependents must be accompanied by their sponsor to obtain an ID card. Exceptions: if the dependent brings a DD Form 1172-2 signed by the sponsor and a DEERS verifying official, if the dependent has a general or special power of attorney, if the DD Form 1172-2 was digitally signed by the sponsor via DoD self-service (MilConnect) or if the Dependent ID Online renewal process was used. DD Forms 1172-2 are only valid for 90 days after signature of the sponsor or sponsoring agency.
Note: Valid military and family member ID cards will be registered into the Installation Access Control System (IACS) during Ramstein In-Processing (RIP). Please see the RIP web page for more information.
Walk-in Hours: Monday to Thursday, 7:30 a.m. to 3 p.m. and Friday, 7:30 a.m. to 2 p.m. We ask that you schedule an appointment to minimize the customer wait time. Please go to AppointmentPlus to schedule an appointment. If you have any questions, please send an e-mail to firstname.lastname@example.org or call DSN 314-480-6599/ Commercial 06371-47-6599.
For lost or stolen ID Cards, please provide a "lost/stolen ID Card" letter signed by your commander, first sergeant, or flight commander and the Law Enforcement Desk and two forms of picture ID. A copy of the letter can be obtained from the MPF One Stop Shop SharePoint Site, our office or your first sergeant.
To renew or replace your dependents’ ID card online without the sponsor accompanying the dependent(s) and to minimize your wait time, please go to Dependent ID Online (DIDO) for further instructions.