Every CAC or ID Card must be registered with the Installation Access Control System (IACS) to authorize personnel access to one or more military installations. Please go to the West Gate Visitor Center or 86 SFS, Bldg 2402, to get registered in IACS.
Ramstein Passports Office
The Ramstein Passport Office is located in Bldg 2106, Room 110. Please note that all Department of Defense ID card holders must apply for passports through their servicing military passport facility. Consular passport services are only available in emergency situations and with prior coordination through a military passport facility. In accordance with local support agreements, please be advised that the following personnel are serviced by the USAG Rheinland-Pfalz (Kleber Kaserne or Baumholder): Military, civilian and contract personnel assigned to or sponsored by the Army and their family members (including AAFES, DoDDS and DLA).
Military members must obtain a tourist passport for leisure travel to other countries. Command-sponsored family members (U.S. citizens) are highly encouraged to have both tourist and no-fee passports while residing in Germany. No-fee passports are not to be used for leisure travel; they are for official travel only. No-fee passports with Status of Forces Agreement (SOFA) stamps are normally required for family members being reassigned to Germany with their sponsor. If no-fee passports are not received prior to your departure to Ramstein, family members may enter Germany using their tourist passports and obtain SOFA cards from the Passport Office within 90 days of arrival. Sponsors with foreign national family members should seek guidance from our office to find out if a SOFA card must be issued to the foreign national prior to their arrival.
Office Hours: Monday, Tuesday, Wednesday and Friday, 9 a.m. to 2 p.m., and Thursday, 8 a.m. to 1 p.m. We recommend you schedule an appointment if processing three or more applications to minimize the wait time. Please go to AppointmentPlus and select “Location: 786 FSS MPF (Bldg 2106)” & “Base Agency: Passports” to schedule an appointment. Birth Registrations are done by appointment only and our staff will need to review your documents prior to scheduling an appointment for you. Please do not schedule a birth registration appointment via AppointmentPlus. If you have any questions, please visit our office or send an e-mail to firstname.lastname@example.org and we will answer within 24 hours.
Checklists/guides for passport applications
- Tourist passport (first time applicant and/or Child under the age of 16)
- Renewing an adult tourist passport
- How to register your newborn (Consular Report of Birth Abroad)
- SOFA - What does this mean to you?
- Are you ready to tour Europe?
- Travel Advisory: Schengen Area
Baby Passports and birth certificate applications (consular reports of birth abroad) are done by appointment only. Please download and carefully review the "How to register your newborn" package above. Upon completion of required documents, we require that members stop by our office for a review of all documents before scheduling an appointment for birth registration. NOTE: We highly encourage parents to apply for a tourist and no-fee passport for their newborn, who must be command sponsored and enrolled in DEERS to apply for a no-fee passport. Also, both parents and the baby must be present during the appointment. The total cost will be $215 for a birth certificate and a tourist passport.
Tourist Passport and other fees are as follows:
Tourist Passport Adult (Age 16 and older; first or replacement passport if lost or mutilated) $145
Tourist Passport Adult (Renewal) $110
Tourist Passport Minors (under age 16) $115
Consular Report of Birth Abroad $100
We only accept money orders or cashier checks; no cash, credit cards or personnel checks.
For official passport and visa requirements, please contact your UDM or the Passport Office for more details. You may also visit the MPF One Stop Shop Sharepoint Site to find various guides, checklists and authorization memo templates.
Ramstein ID Cards Office
The Ramstein ID Cards Office is located in Bldg 2106, Room 117. We offer the following services: Initial issue and renewal of Common Access Card (CAC), Dependent ID Cards, Retiree ID Cards, outprocessing, certificate updates, resets of PINs and blocked CACs, DD Form 1172-2 print-outs, DEERS enrollment and marriage and divorce updates.
Please be advised that all DoD civilians must bring a DD Form 1172-2 from their servicing personnel office or sponsoring agency. Contract personnel requesting overseas privileges must also bring a DD Form 1172-2 from DOCPER or their sponsoring agency. DD Forms 1172-2 are only valid for 90 days after signature.
Note: Valid military and family member ID cards will be registered into the Installation Access Control System (IACS) during Ramstein In-Processing (RIP). Please see the RIP web page for more information.
Walk-in Hours: Monday to Thursday, 7:30 a.m. to 3 p.m. and Friday, 7:30 a.m. to 2 p.m. We ask that you schedule an appointment to minimize the customer waiting time. Please go to AppointmentPlus to schedule an appointment. If you have any questions, please send an e-mail to email@example.com or call DSN 314-480-6599/ Commercial 06371-47-6599.
For lost or stolen ID Cards, please provide a "lost/stolen ID Card" letter signed by your commander/first sergeant and the Law Enforcement Desk and two forms of picture ID. A copy of the letter can be obtained from the MPF One Stop Shop SharePoint Site, our office or your first sergeant.
To renew or replace your dependents’ ID card online without the sponsor accompanying the dependent(s), please go to Dependent ID Online (DIDO) for further instructions.