'Got mail': North Side Post Office move updates

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RAMSTEIN AIR BASE, Germany --  North Side Post Office personnel are getting ready to move their operations from the current post office to building 1101, the old Base Exchange, located across the street from the 24 hour gas station on Ramstein.

The move will begin June 30 and  is necessitated due to safety concerns with the current roof being under stress and the potential for collapse if stressed more.

What does this mean to the customers? Customers can continue to check their mail and pick up parcels from the parcel pickup window until 11:59 p.m. June 29. Once the clock turns to June 30, the postal personnel will lock all the doors to the lobby, begin to uninstall the mailboxes and take them out of the walls.

This must be done to get them moved to the new location. The Post Office personnel will work around the clock to get everything moved on June 30 in order to reopen to the public on  July 1.

The move of all 10,500 mailboxes will cause the most inconvenience to customers because the mailboxes have to be pulled out of their current location and relocated to building 1101.

To help ensure a smooth process, we're requesting customers come in frequently and check your mail so that we can deliver as much mail to our customers, prior to relocating operations. The less mail required to physically move, the faster the move will occur. To make this easier, the parcel pickup window at the North Side Post Office will be open 24hrs daily until physically moved to its new location. All patrons should check their mailboxes often to reduce parcel volume, expediting the re-opening of the post office.

Finance and customer service will also transfer to building 1101 as well. This should be a seamless move to the customers, with the finance windows being closed for a very short period of time. This will allow the finance section to get situated and ensure the credit/debit lines are working properly.

Customers have the option if they need to mail packages during the closure to utilize the Army Postal Finance sections which are located at Landstuhl, Rhine Ordnance Barracks, and Kleber Keserne. We will also be adding an additional finance clerk at our Kapaun Post Office.

Individuals who are looking for to volunteer, you are more than welcome to come to the North Side Post Office to help during the relocation, or call 480-7857.

Customers that have mailboxes at the South Side or Kapaun Post Office will not be affected by this move.

Signs and brochures will be posted throughout the post office to ensure all customers are aware. Stay tuned to www.ramstein.af.mil and the Ramstein Air Base, Germany, facebook page for additional updates.

For more information, call the customer service desk at DSN: 480-7857, or commercial: 06371-47-7857.