Reception Command Center This factsheet is where you can find all pertinent information to the Turkey Ordered Early Departure of Dependents starting Mar. 28, 2016. The 24/7 hotline for families needing support is DSN 479-4435/4298, commercial 06371-46-4435/4298. This hotline provides more information on an array of needs, such as support agencies, orders, etc. For families transitioning through Ramstein back to the states, the point of contact is Lt. Col. Nathan Tarkowski at +49-174-935-5581. For families temporarily staying at Ramstein, the point of contact is Master Sgt. Nichole Reynolds, DSN: 478-4767, commercial: 06371-405-4767 and cell: 01749332452. The alternate is Senior Master Sgt. Don Pedro, DSN: 480-9103 and cell: 0174-933-5427. The Secretary of Defense, in coordination with the Secretary of State, authorized Ordered Departure and Directed Early Return of all DoD dependents stationed in Turkey, effective Mar. 29. The Ordered Departure and Directed ERD is applicable to dependents of all DoD service members and civilian employees not serving under Chief of Mission authority whose sponsors are assigned to Izmir, Mugla, Marmaris, Adana, and Incirlik Air Base. This will facilitate the safe departure of family members from Turkey due to growing security concerns in the region. The safety and security of military families is our top priority. U.S. European Command intends to mitigate the risk to DoD elements and personnel, including family members, within the authorities and means of the command, while ensuring the combat effectiveness of U.S. forces and our mission support to operations in Turkey. Team Ramstein and the Mighty 86th are prepared to assist and provide care for individuals transitioning to and through Ramstein. Below are helpful resources to ensure a successful transition: - The Kaiserslautern Community Center (BX) is open 9 a.m. to 9 p.m. Mon. through Sat. and 10 a.m. to 8 p.m. Sundays. - The Ramstein commissary is open 8 a.m. to 9 p.m. daily, but closes at 8 p.m. on Sundays. Early bird hour starts at 7:30 a.m. - The Ramstein Shoppette is open 24 hours a day, seven days a week. In addition to the shopping centers, below are links to several base agencies to utilize during your stay: Base Shuttle Certified Translators Ramstein's Medical Facilities AMC Passenger Terminal Ramstein Air Base Bus Shuttle RUFit 86 Force Support Squadron DoDEA Europe webpage Germany's Customs, Culture and Laws Factsheet Ramstein Facebook Page Ramstein Twitter Page Safe and Well Red Cross Link To help keep you informed during your stay, download the Ramstein Air Base app from both the Apple and Android app stores. This app provides you with emergency notifications, important phone numbers and much more.