HomeCOVID-19

CURRENT SITUATION

See the Travel Restrictions section below for important information about Ramstein’s current Stop Movement posture and quarantine requirements.

 

Upcoming Virtual Town Halls
TBD


Previous Virtual Town Halls and AFN Interviews
July 24 – DoDEA Europe's Return to School in August Town Hall
June 19 – 86th Airlift Wing Commander Town Hall
June 12 – 86th Airlift Wing Commander with CDC and Gym SMEs Town Hall
June 5 – 86th Airlift Wing Command Chief and HHG/Personal Property SMEs Town Hall
May 20 – 86th Airlift Wing Command Chief and Vehicle SMEs Town Hall 
May 15 – AFN Interview with 86th Airlift Wing Commander and Command Chief
May 1 – AFN Interview with 86th Airlift Wing Commander and Command Chief
April 27 – 86th Airlift Wing Commander, Mission Support Group, Medical Group
April 20 – 86th Airlift Wing Commander and Command Chief
April 17 – AFN Interview with 86th Airlift Wing Commander and Command Chief
April 13 – 86th Airlift Wing Commander and Command Chief
April 10 – AFN Interview with 86th Airlift Wing Commander and Command Chief
April 6 – Integrated Resiliency Office, 86th MDG and Command Chief
April 3 – AFN Interview with 86th Airlift Wing Commander and Command Chief
March 30 – 86th Airlift Wing Commander and Command Chief
March 27 – AFN Interview with 86th Airlift Wing Commander and Command Chief
March 23 – 86th Airlift Wing Commander and Command Chief
March 20 –  AFN Interview with 86th Airlift Wing Commander, Command Chief and Public Health
March 16 – 86th Airlift Wing Commander, DoDEA, Mission Support Group, Public Health, DeCA, and AAFES

Current COVID-19 Cases
Kaiserslautern City and County Districts have had 348 confirmed cases of COVID-19.

For the latest COVID-19 cases within Rhineland-Palatinate, check the Robert Koch Institute website.
For the latest COVID-19 cases in Germany, check the World Health Organization website.

Ramstein Air Base Shuttle
Effective Monday 22 June, the Ramstein AB Shuttle resumed normal operations on Ramstein AB only. Please see this flyer for routes and times. At this time, the Kapaun AS Shuttle will remain inactive but you may call the Ground Transportation Operations Center to request Taxi Service for official purposes at DSN: 480-5961 or Commercial: 06371 47 5961. Masks and physical distancing still required.


Host Nation Guidance and Restrictions

The state government of Rheinland-Pfalz (RLP) announced timelines for the easement of COVID-19 restriction measures in RLP.

  • Effective June 24, the following changes take effect:
    • A maximum of 10 people from different households may meet for any occasion such as social gatherings. However, if the social gathering exceeds 10 people, then the individuals must be from only two households (e.g. two families of six can meet together).
    • Up to 150 people are authorized to attend indoor public events, subject to the necessary protective measures.
    • Up to 350 people are authorized to attend outdoor public events, subject to the necessary protective measures.
    • Up to 75 people are authorized to attend private events, such as wedding receptions or birthday parties. Event organizer is responsible for collecting contact information of each guest and ensuring hygiene requirements are enforced. Seats must be available for each guest.
    • Large gatherings and events remain prohibited at least until October 31
    • To see what's open now and what will be opening soon, click here.

Face coverings remain mandatory when using public transportation, shopping, and in other public places unless instructed otherwise. ​To learn more about Germany’s quarantine requirement, visit the Travel Restrictions section below.
For the latest state ordinance and hygiene requirements, which also apply on all Air Force installations in the Kaiserslautern Military Community, see the tabs on the right of this webpage.

For more information about which types of events may be held on base and how to coordinate approval, read "How to Request Approval for Events on Base" below.

How to Request Approval for Events on Base
Several individuals and organizations have expressed interest in organizing events and various unit functions on base.  However, we must remain focused on controlling the spread of the coronavirus.  

Please read this document to learn how to request approval for on-base official functions and events.

On Air Force installations in the KMC, “private events” up to 75 people are defined as organized events that celebrate special occasions in someone’s life such as birthday parties or receptions in honor of weddings, anniversaries, retirements, or promotions.  Barbeques in military family housing that do not celebrate a life event are considered social gatherings, not private events, and are limited to a maximum of 10 people (or unlimited if the individuals are from only two households).

Base residents who wish to organize private events on base need to notify the gatekeeper of their intentions by emailing 86aw.gatekeeper@us.af.mil for tracking purposes.  The email needs to include a description of the event and how they plan to implement the hygiene measures required by the state government.

The private event organizer will be responsible for inviting and tracking guests not to exceed 75 people, collecting required contact information, implementing hygiene protocols, and ensuring every guest has their own seat. The organizer should keep this printed list of contact information and their hygiene plan on hand in the event Security Forces stop by to verify the organizer has followed proper procedures.  

Members hosting private events off base are responsible for following the same host nation guidance, but they will not need to email the gatekeeper. They should be prepared to work with local authorities as needed.

Wear of Face Coverings on Base
The 86th AW/CC released guidance in accordance with Department of Defense direction to use cloth face coverings to mitigate risks and spread of COVID-19. Directions and facts regarding cloth face coverings can be found, here.

A face covering should be worn in all public places on base and in work centers if you cannot maintain the 6-foot physical distance requirement. Children 5 years old or younger are exempt from wearing a face covering in public both on and off base, in accordance with host nation regulations. Wear of face covering is mandatory for children ages 6 and older.

As an added precaution to help protect our Security Forces Defenders, we’re encouraging all drivers to wear a protective face covering when attempting entry onto KMC Air Force installations. Drivers may be asked to remove the face covering temporarily during the identification process and are not required to keep the mask on while driving after proceeding through the gate. Personnel should comply with any and all guidance given by the controller as they work to efficiently move traffic through the gate.

Schools and Childcare Services
For students enrolled in the DoDEA school system, parents should read this letter from DoDEA about the upcoming 2020/2021 school year.  For more information, click here to access DoDEA’s website about school operations. 

There are rules regarding who can and cannot provide childcare services. Please read Unauthorized Home Care for more information.

Air Force Child Development Centers (CDCs) began reopening 15 June in a phased approach that began with single active-duty military and Child & Youth Program (CYP) staff. Army CDCs in the local area are also reopened on 15 June with a similar phased approach. The reopening plan will ensure the health and well-being of the staff and children as the facilities implement mandatory hygiene requirements and make plans to gradually accept more current customers.

Hours are reduced to 7:30 a.m. – 5:30 p.m. due to strict COVID-19 hygiene requirements and restrictions, requiring more staff than normal operations to promote safety and health of staff and customers.

For more information about the phased approach, timelines, expectations for parents and children, and to read frequently asked questions, click here. 

Guidance for US and Non-US Civilian Personnel
For the latest guidance concerning our US and Non-US civilian workforce, click here.

Telework
Members employing telework capabilities can find a compendium of available resources and information below:

Special Leave Accrual for US Military Personnel
Under Secretary of Defense for Personnel and Readiness Matthew Donovan signed a department-wide authorization for service members to accrue and retain an additional leave balance of up to 120 days. The department's actions to stem the spread of COVID-19 has significantly limited the ability of service members to take leave during this national emergency, and we know that leave is vital to the health and welfare of our force.

The memo can be found here.

TRAVEL RESTRICTIONS

Installation Guidance
The installation is taking several preventative actions to keep our community safe, protect our mission critical elements, and preserve our relationship with host nation.

Effective 17 July 2020, Ramstein Air Base's posture has shifted back to "red," which reinstitutes stop movement actions for official travel. Personnel attempting to travel here must conduct commander-to-commander coordination, and all Airmen assigned to the 86th Airlift Wing will require an exception to policy memo signed by the 86 AW/CC when departing Ramstein for a TDY. 

In addition, the installation commander has issued General Order #2, requiring quarantine for all personnel and family members arriving to an Air Force installation in the KMC from an international risk area, including the United States. This order applies for official and nonofficial travel and failure to comply can result in disciplinary action. Incoming personnel must complete and follow instructions on the Member Health Screening Questionnaire. Commanders or First Sergeants should complete the Travel Quarantine Registration for any members in quarantine and send a copy to Ramstein Public Health.

Being a red installation will help us manage the inbound flow of travelers and balance our resources, such as lodging and dorms, to ensure we have sufficient space on base for people to quarantine.

What does this mean?

  • The red designation does not affect our leave policy. Members and families already stationed here may continue to take leave outside the local area per previous guidance.  See below for more guidance.
  • Airmen PCSing from Ramstein who are currently assigned to USAFE-AFAFRICA units do not require an exception to policy memo, per guidance from the USAFE-AFAFRICA commander.
  • Transient passengers must stay on a US installation in the KMC and must quarantine if coming from an international risk area.
  • Incoming PCS personnel will be required to go directly to their lodging upon arrival to Ramstein to quarantine for 14 days. Members should coordinate with their sponsors and unit commanders accordingly to receive support.
  • Incoming PCS personnel must make reservations for on-base lodging as early as possible after receiving an assignment to Ramstein.  No need to wait for orders.
  • Incoming personnel will be permitted and directed to reserve 14 days of on-base lodging plus two additional business days. This allows for members to complete their mandatory quarantine and then begin accomplishing some important tasks before moving into off-base lodging.
  • Outbound personnel should reserve off-base lodging when PCSing out of the KMC area, which will help preserve on-base lodging for members who arrive here and need to quarantine. Members departing the KMC may attempt to reserve on-base lodging no earlier than 72 hours prior to departure. If lodging is available, then departing members may stay on-base.

Air Force facilities in the KMC remain in HPCON Bravo, and there are no plans at this time to close additional services or establishments.

Host Nation & Local Guidance
The government of Rheinland-Pfalz (aka Rhineland-Palatinate) requires individuals to self-quarantine for 14 days if entering the state from another German state or foreign country that experiences an infection rate higher than 50 new COVID-19 cases per 100,000 inhabitants within the previous seven days.

For a current heat map of Germany that displays areas with high infection rates, click here.

For a current list of countries considered international risk areas, click here.  An English version is at the bottom of the page.  Spending time in any of these risk areas within the past 14 days would require individuals to quarantine after arriving in Rheinland-Pfalz.


Any travel outside the local area:
Airmen assigned to the 86th Airlift Wing must receive unit commander approval (or equivalent) for any travel outside the local area; this includes travel on weekends and holidays (i.e. non-duty days).

Unit commanders define the local area, and not all units define it the same way due to their specific mission or recall requirements. 

Commanders should conduct a risk assessment when Airmen desire to travel outside of the local area. The risk assessment includes reviewing the list of risk areas on the Robert Koch Institute website here. Commanders have the authority based on military necessity to deny leisure travel requests to any country listed as a risk area.


For off-duty travel/leave within Germany:

Airmen may seek approval from their unit leadership after first accessing the heat map to ensure the destination has not experienced a recent COVID-19 outbreak.  Airmen should check again after returning from the travel location.  Although the map is in German, it provides a visual display of areas within Germany that are currently high risk due to infection rates.  Avoid any red areas.


For off-duty travel/leave within Europe:

Airmen may seek approval from their unit leadership after ensuring the destination country (and any country traveling through) is designated as “green” for travel. As of 4 August 2020, the following countries are currently classified as green by US European Command:

Austria

Finland

Iceland

Malta

Switzerland

Croatia

France

Ireland

Netherlands

United Kingdom

Cyprus

Georgia

Italy

Norway

 

Czechia

Germany

Latvia

Poland

 

Denmark

Greece

Lichtenstein

Slovakia

 

Estonia

Hungary

Lithuania

Slovenia

 

 

 

 

 

 

 

 

 

Commanders have the authority to impose additional restrictions.

To learn more about each EU country’s public health measures, border status, and facility reopenings, visit https://reopen.europa.eu/en.

Remember – stay informed, take precautions, and follow all host nation and local restrictions.  Some nations still require quarantines, and even green countries have not eliminated the COVID-19 threat.


For off-duty travel/leave to/from the United States:
The European Union has extended its ban on all non-official travel from the United States into EU countries, and German federal authorities have classified the United States as a "risk area."

Therefore, all non-official travel to/from the United States remains highly discouraged at this time.  Travel to the United States will require commander approval, and commanders have the authority to deny leave requests due to military necessity.  Airmen could get stuck in the United States or be forced to quarantine if returning from a risk area, even if DoD includes the state on its list of green locations.  An updated list of countries classified as risk areas can be found at the Robert Koch Institute website here.  Travel to any risk area would trigger a 14-day quarantine upon return to Rheinland-Pfalz.

Air Force dependents have no restrictions on leisure travel, except for any imposed by the host nation or state authorities. However, leisure travel by dependents to the United States is also discouraged at this time due to potential difficulty in returning to Germany, quarantine requirements upon returning, and overall health and safety concerns for all travelers.


DoD Guidance
Secretary Esper signed a memo May 26th (view here) transitioning to a conditions-based phased approach to personnel movement and travel restrictions.  The memo cancels previous travel restrictions (April 20, 2020) and reissues guidance for DoD components that will remain in effect until further notice.  A DoD article about this newest memo may be found here.

On June 29th, Secretary Esper signed a memo exempting leave from the stop movement restriction, but requires members to receive approval from unit commanders to take leave outside of the local area.  View the memo here, and read information above for further guidance regarding off-duty travel.

For the latest Air Force guidance on the stop movement, including impacts on professional military education, enlisted promotions and fitness guidance, access myPers here.

  • Base Facility Hours/Operations

    Updated 7/30/2020

    As a precautionary measure, several facilities on base have adjusted hours and operations until further notice.

    An updated list of force support operations can be found here.

    Hours of Operations for other KMC/AAFES stores can be found here.

     

    Public Affairs Studio
    Open Mon – Fri by appointment only. To schedule an Official Photo for biography, application or award package, please contact the Public Affairs Office at DSN 314-480-5533 or commercial 06371-47-5533.

     

    Ramstein Visitor Control Center
    Open 7 days a week from 6 a.m. – 10 p.m.

    Services provided include:

    • Contractor/Visitor Passes
    • CAC/IACS Registration
    • Forgotten ID
    • NATO Pre-Notification

    These services and/or hours of operation are subject to change at the direction of the 86 AW/CC. For questions, please call the VCC at DSN 480-5775 or commercial 06371-47-5775.

     

    Special Victims' Counsel
    Closed to walk-in clients For assistance, please call DSN 478-4782, commercial 06371-405-4782, or duty cell 0172-734-3935.

     

    Military Personnel Flight
    Closed for all walk-ins. For more detailed information on each Military Personnel Flight COVID-19 Functions, please click here.

    • CAC appointments are only for expired and expiring cards within 30 days, and Initial Issue CACs. To schedule your appointment visit https://booknow.appointment-plus.com/y7jgzct0/
    • Dependent ID Card renewals are requested on-line. Please click here for instructions
    • They will continue to serve members with prior coordination who are picking up dependent ID cards, need a CAC unblock, or had a Lost/Stolen CAC.
    • *Members will retain their benefits and be able to extend out their certificates still until September 30, but would need to sign on to installations via the visitor center, once ID is expired.

     

    German-American Community Office
    Closed until further notice For assistance, contact info@gaco-kl.de

     

    Ramstein & Vogelweh Libraries

    • Curbside Takeaway OPEN for pick-up. Mon-Fri 10 a.m. – 4 p.m.
    • Request items through the usafelibraries.org website. Customers will receive an email when items are ready to pick-up.
    • Returns are accepted 24/7 in the external drop boxes. Items will remain on accounts a minimum of 7-days after return due to the quarantine process.
    • Register for an account by filling out the form using Sponsor’s information and official email address.
    • Click here for more information.

     

    Service Credit Union
    Branches are closed to the general public, but representatives can assist via phone or during a scheduled appointment. Please click here for more information.

     

    Ramstein Chapel Services
    All in-person worship services have been cancelled, but many will continue in a virtual manner. A list of virtual opportunities can be found here. For more updated information about chapel services can be found on the Ramstein Chapel Facebook page.

     

    USAREUR Licensing Office
    The Ramstein USAREUR Licensing Office will operate as follows:

    • Support is still available, by appointment only.
    • To schedule an appointment please use the 86th Airlift Wing Appointment Scheduling Program (Appointment Plus)


    Vehicle Inspection at Kapaun AB
    Starting Aug. 3 the inspection station will resume normal operating hours (7 a.m. – 3 p.m.; 7- 11 a.m. on the last duty day of the month).

    Personnel must wear a mask while at the inspection station.

    For questions regarding inspections, please contact 86 Vehicle Readiness Squadron at DSN: 489-6400 or COMM: 0631-536-6400.


    Vehicle Registration at Kapaun AB
    Starting Aug. 3 services from 7–10 a.m. will be open to WALK-IN customers. Afternoon hours from 12 – 3 p.m. will be appointments ONLY booked via AppointmentPlus.

    *****If you booked a morning appointment through August 14th, you will have priority over walk-ins*****

    Substation/Bldg #2807: Operations will not change. **WALK-IN ONLY** 7 a.m. – 3 p.m. (11 a.m. –12 p.m., closed for lunch)

    * If you need to clear a suspense for a new vehicle purchased, please scan & send those documents (front and back) to our organization box.

    - For questions regarding shipping appointments or picking up vehicles from International Auto Logistics (IAL), please contact IAL at DSN: 489-7750 or COMM: 0631-536-7750. Web Address: www.PCSmyPOV.com

    For questions on required documents that you will need in order to complete any transaction, our pamphlet is located here under “Checklist”.

     

    Fitness Centers
    Fitness centers have reopened in a phased approach by appointment only. Click here to book an appointment.

    Starting Aug. 3, all appointments will be available for Active Duty, Civilians/dependents at all Fitness Centers, EXCEPT for 5 a.m. time slots at Northside Fitness Center. That time will remain  Active Duty only.
    For a list of the appointment times, see below:

    Southside: (open to all patrons)
    0600, 0800, 1000, 1200, 1600, 1800, and 2000

    Northside:
    0500 (Active Duty only), 0700, 0900, and 1100

    Vogelweh: (open to all patrons)
    0600, 0800, 1000, 1400, 1600, and 1800

    For more about fitness center openings, click here.

    Effective May 21, all official fitness assessment testing is cancelled until Oct. 1, 2020. For more information and to determine when applicable test dates will be, click here.

     

    Postal Operations: Northside, Southside and Kapaun Post Offices

    Monday – Tuesday: 10 a.m. - 5 p.m.
    Wednesday: 12 – 5 p.m.
    Thursday – Friday: 10 a.m. - 5 p.m.
    Saturday: 11 a.m. – 1 p.m.
    Sunday: CLOSED

    Those who are immune-compromised or live with a family member who is immune-compromised can set up private appointments through their Post Office’s Customer Service for mail pick-up once per week.

    Customer Service Org Boxes for special requirements: Northside Post Office: 86cs.postal.service.1@us.af.mil Southside Post Office: southside.postal@us.af.mil Kapaun Post Office: 86cs.kapauncustomerservice@us.af.mil

     

    Civilian Personnel Office/NAF HR Office
    No walk-ins, customers are requested to email or call. Appointments will be set when necessary. US CPO: 480-5850 LN CPO: 480-7153 NAF HRO: 480-2672

     

    86 CPTS (Finance)
    Mon, Tues, Thurs, Fri - No walk-ins (Closed Wed)
    Appointments 9 a.m. – 3 p.m. Masks are required, and members are asked not to bring additional personnel with them to their appt.

    Appointments can be scheduled on the AF Connect mobile app (Ramstein Air Base) via Appointment Plus or see below to email our POCs

    Location: Ramstein Air Base
    Select Base Agency: 86 CPTS

    Email Org Boxes:
    Civilian Pay Team:  86cpts.civ.pay@us.af.mil
    CED Orders/Authorizations:  86cpts.fmai@us.af.mil
    Travel Certification for Invitational, LN, Student Dep, and RAT:  86cpts.1610certification@us.af.mil
    DTS Help Desk (for all others not specified):  86cpts.dtshelpdesk@us.af.mil
    Debt Management Team (Military Pay Debts):  86CPTS.FMF.DebtManagement@us.af.mil
    Customer Service:  86cpts.cs@us.af.mil

    Keep in mind:
    -Civilian pay issues need to be routed through your Timekeeper
    -DTS issues not related to Emergency or Deployment travel need to be routed through your ODTA
    -GTCs can be placed in Mission Critical status by your Unit APC to avoid delinquency issues
    -Security deposit repayment amounts are calculated using the daily exchange rate so verify amount before ordering money order/cashier’s check
    -NO cash will be accepted at this time, personal checks preferred.
    -Check MyPers for the latest COVID-19 PCS Entitlement Guidelines

    FINANCE PCS UPDATE

    The Financial Services Flight is introducing a new process for in-processing members. We will have members schedule an appointment to complete their PCS vouchers at the 86 CPTS Bldg 2108. This will cover ALL finance in-processing procedures to include supplemental vouchers for PCS. We will no longer be using or accepting vouchers through eFinance. We have been contacting members directly who have submitted through eFinance to help clear out their vouchers, but please inform your members to follow the process below:

    FINANCE PCS In-Processing
    Location: 86 CPTS Bldg 2108, Enter through front lobby doors

    Appointment Days & Times: Mon, Tues, Thurs, 0900-1500. Appointments will start at 0900 and will be hourly blocks. We will service 5 customers per hour until 1500. No appointments will be available from 1200-1300.

    Appointment Set Up: Appointments will be made via https://booknow.appointment-plus.com/9rm3mcns/. Please have members select “Finance PCS In-Processing”, on the Select Base Agency tab, and “Finance PCS In-Processing” on the Select Base Service tab.

    For more information please click here.


    86 AW Retiree Activities Office (RAO)
    Closed until further notice.
    All events scheduled up until 31 July by the RAO and KMC Retiree Council are cancelled.

     

    Dining Facilities (DFAC) *Take-Out Only*
    LBH (Kapaun) Breakfast: 0600-0800, Mon– Fri (Weekends 700-830) Lunch: 1100-1300, Mon – Sun Dinner: 1630-1800, Mon – Sun

    Jawbone Flight Kitchen (Ramstein) Breakfast: 0600-0730, Mon – Fri Lunch: 1130-1300, Mon – Fri Dinner: 1730-1900, Mon – Fri Midnight Meal: 2300-0030, 7 days a week

     

    Ramstein and Vogelweh Commissaries
    Normal operating hours: Mon – Sat, 9 a.m. – 9 p.m. Sun, 9 a.m. – 8 p.m. No early bird hours

     

    KMCC
    Main Exchange Mon – Sat, 9 a.m. – 7 p.m. Sunday, 10 a.m. – 7 p.m.

    Meal orders can be placed through www.myexchangefood.com Delivery is still available from Popeye's, Anthony's Pizza, Subway, and Manchu Wok.

CONTACT INFORMATION

Ramstein Sick Hotline
Mon – Fri; 7:30 a.m. to 4:30 p.m.
Sat; 7:30 a.m. to 12:00 p.m.
DSN: 480-9001, or commercial 06371-47-9001

Ramstein AB

  • Medical Appointments: 06371-46-2273; 314-479-2273
  • Dental Appointments: 06371-46-2210; 314-479-2210

Other Numbers:

  • International SOS: +(44) 20-8762-8384 (option 1)
  • International SOS Toll Free (from Germany): 800-589-1599
  • TRICARE Nurse Advice Line: 1-800-TRICARE; or 0800-071-3516 (from a European Line)

Social Media:

Post your comments, questions, or concerns on the Ramstein AB Facebook page:

https://www.facebook.com/RamsteinOfficial/

Useful Websites:

Recommended Apps:

  • Air Force Connect App: Provides updated news and directory for base services
  • International SOS: TRICARE translation services
  • 112: GPS capability/provides emergency patient locations to call center agents

Latest Ordinance