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CURRENT SITUATION

See the Travel Restrictions section below for important information about Ramstein’s current Stop Movement posture and quarantine requirements.

If you are experiencing any type of sick or acute illness symptoms, do not go to work or walk-in to the clinic. You should stay home and call the SICK hotline.


Virtual Town Halls

Upcoming Town Halls
TBD

Archived Virtual Town Halls
View previous town halls here.


Current COVID-19 Cases

Kaiserslautern City and County Districts have had 532 confirmed cases of COVID-19.

For the latest COVID-19 cases within Rhineland-Palatinate, check the Robert Koch Institute website.

For the latest COVID-19 cases in Germany, check the World Health Organization website.


KMC Shuttle Services

Ramstein AB Shuttle Information

Kapaun AS Shuttle Information

Masks and physical distancing required while riding shuttles.


Host Nation Guidance and Restrictions

The current COVID-19 restriction measures in the state of Rheinland-Pfalz (RLP) are as follows:

  • A maximum of 10 people from different households may meet for any occasion such as social gatherings. However, if the social gathering exceeds 10 people, then the individuals must be from only two households (e.g. two families of six can meet together).
  • Up to 250 people are authorized to attend indoor public events, subject to the necessary protective measures.
  • Up to 500 people are authorized to attend outdoor public events, subject to the necessary protective measures.
  • Up to 75 people are authorized to attend non-commercial (private) events, such as wedding receptions or birthday parties. Event organizer is responsible for collecting contact information of each guest and ensuring hygiene requirements are enforced. Seats must be available for each guest.

Face coverings remain mandatory when using public transportation, shopping, and in other public places unless instructed otherwise. ​To learn more about Germany’s quarantine requirement, visit the Travel Restrictions section below. For the latest ordinance and hygiene requirements, which also apply on all Air Force installations in the Kaiserslautern Military Community, see the tabs on the right of this webpage.

For more information about which types of events may be held on base and how to coordinate approval, read "How to Request Approval for Events on Base" below.


How to Request Approval for Events on Base

Several individuals and organizations have expressed interest in organizing events and various unit functions on base.  However, we must remain focused on controlling the spread of the coronavirus.  

  • Events that have personnel from only one group can be approved at the group commander level.  At the group commander’s request, event planners can seek assistance or guidance from the 86 AW Operational Planning Team (OPT).
    • Note: Unit barbecues are considered high risk events, but can be permitted at the discretion of the group commander. Units must follow Public Health guidelines for food preparation and are subject to monitoring on site. Units must submit plans to meet all host nation hygiene requirements as well as food handling guidelines to the OPT for tracking purposes prior to the event. Pot-lucks, picnics, or other types of events where served food has been made at members’ homes are not permitted. Units can hold these types of events if the food is prepared 100% on-site or if members bring catered food that has been prepared professionally. You can find more information on food handling and preparation here.
  • Events that are wing level, open to the entire base or involve personnel from multiple groups require 86 AW/OPT coordination and Wing Commander approval.
  • Official ceremonies, such as retirements, promotions, changes of command, and assumptions of command, should be routed to 86 AW protocol, not the OPT. Contact protocol at 86aw.ccp@us.af.mil.
  • Small social gatherings limited to a maximum of 10 people or less from different households do not require approval. The same is true for gatherings of two families regardless of the number of people.
  • Dorm parties and similar events remain unauthorized on base.

On Air Force installations in the KMC, “private events” up to 75 people are defined as organized events that celebrate special occasions in someone’s life such as birthday parties or receptions in honor of weddings, anniversaries, retirements, or promotions. Social gatherings and group meals in military family housing that do not celebrate a life event are considered social gatherings, not private events, and are limited to a maximum of 10 people (or unlimited if the individuals are from only two households).

Base residents who wish to organize private events on base need to notify the operational planning team (OPT) of their intentions by emailing 86aw.covid-19.opt@us.af.mil for tracking purposes.  The email needs to include a description of the event and how they plan to implement the hygiene measures required by the state government.

The private event organizer will be responsible for inviting and tracking guests not to exceed 75 people, collecting required contact information, implementing hygiene protocols, and ensuring every guest has their own seat. The organizer should keep this printed list of contact information and their hygiene plan on hand in the event Security Forces stop by to verify the organizer has followed proper procedures.  

Members hosting private events off base are responsible for following the same host nation guidance, but they will not need to email the OPT. They should be prepared to work with local authorities as needed.


Wear of Face Coverings on Base

The 86th AW/CC released guidance in accordance with Department of Defense direction to use cloth face coverings to mitigate risks and spread of COVID-19. Directions and facts regarding cloth face coverings can be found, here.

A face covering should be worn in all public places on base and in work centers if you cannot maintain the 6-foot physical distance requirement. Children 5 years old or younger are exempt from wearing a face covering in public both on and off base (except where otherwise noted), in accordance with host nation regulations. Wear of face covering is mandatory for children ages 6 and older.

As an added precaution to help protect our Security Forces Defenders, we’re encouraging all drivers to wear a protective face covering when attempting entry onto KMC Air Force installations. Drivers may be asked to remove the face covering temporarily during the identification process and are not required to keep the mask on while driving after proceeding through the gate. Personnel should comply with any and all guidance given by the controller as they work to efficiently move traffic through the gate.


Schools and Childcare Services

For students enrolled in the DoDEA school system, parents should read this letter and this quick reference guide from DoDEA about the 2020/2021 school year.  For more information, click here to access DoDEA’s website about school operations. 

There are rules regarding who can and cannot provide childcare services. Please read Unauthorized Home Care for more information.

Air Force Child Development Centers (CDCs) began reopening 15 June in a phased approach that began with single active-duty military and Child & Youth Program (CYP) staff. Army CDCs in the local area also reopened on 15 June with a similar phased approach. The reopening plan will ensure the health and well-being of the staff and children as the facilities implement mandatory hygiene requirements and make plans to gradually accept more current customers.

Hours are reduced to 7:30 a.m. – 5:30 p.m. due to strict COVID-19 hygiene requirements and restrictions, requiring more staff than normal operations to promote safety and health of staff and customers.

For more information about the phased approach, timelines, expectations for parents and children, and to read frequently asked questions, click here. 


Guidance for US and Non-US Civilian Personnel

For the latest guidance concerning our US and Non-US civilian workforce, click here.


Telework


Special Leave Accrual for US Military Personnel

Under Secretary of Defense for Personnel and Readiness Matthew Donovan signed a department-wide authorization for service members to accrue and retain an additional leave balance of up to 120 days. The department's actions to stem the spread of COVID-19 has significantly limited the ability of service members to take leave during this national emergency, and we know that leave is vital to the health and welfare of our force.

The memo can be found here.



 

General Order #2 and Quarantine Requirements

Host Nation & Local Guidance

The government of Rheinland-Pfalz (aka Rhineland-Palatinate) requires individuals to quarantine for 14 days who travel to Rheinland-Pfalz by land, sea or air from a risk area, or who spent any time in a risk area in the previous 14 days before entering Rheinland-Pfalz.

For a current heat map of Germany that displays areas with high infection rates, click here.  Red locations are considered risk areas.

For a current list of countries considered international risk areas, click here.  An English version is at the bottom of the page.

Spending time in any of these domestic or international risk areas within the past 14 days would require individuals to quarantine after arriving in Rheinland-Pfalz.

This quarantine obligation does not apply to people who are tested within 48 hours prior to entry or within 72 hours after entry and receive a negative test result.  However, see below for specific guidance for all personnel and families assigned to Air Force installations in the KMC.


Installation Guidance

The installation is taking several preventative actions to keep our community safe, protect our mission critical elements, and preserve our relationship with host nation.

The installation commander has issued General Order #2, requiring 14 day quarantine for all personnel and family members arriving to an Air Force installation in the KMC from a risk area, including the United States. This order applies for official and nonofficial travel and failure to comply can result in disciplinary action. Incoming personnel must complete and follow instructions on the Member Health Screening Questionnaire. Commanders or First Sergeants should complete the Travel Quarantine Registration for any members in quarantine and send a copy to Ramstein Public Health.

Members and dependents ages 18 and above have the ability to test out of quarantine on their 10th day of quarantine.

  • A test at any time before day 10 will not exempt you from GO #2.  An individual could catch the virus on the flight (or a day or two prior to arrival into Germany), but a test before day 10 would likely result in a false negative.  U.S. personnel and families should continue to follow all host nation rules and restrictions, even if instructed by host nation authorities to get tested before departing the airport.  However, a negative test at a German airport upon arrival does not exempt a person from GO #2.
  • Ramstein's testing center is located at the medical clinic's parking lot. Members and dependents ages 18 and above may drive or walk up to the testing center on day 10.
  • Testing hours will be available Monday-Friday, 0730-1000.
  • Forms will be completed at the testing location, and no paperwork will be required prior to arrival.
  • GO #2 pertains to asymptomatic personnel on quarantine due to travel. Anyone who is a positive case or has had significant close contact with a known positive case is not allowed to test out.
  • Testing at day 10 is optional for asymptomatic personnel.  Those who do not attempt to test out will continue to remain in quarantine for the entire 14 days.  

What does all this mean?

  • All incoming members and their families will quarantine upon arrival to Germany if arriving from a risk area. Click here for the latest international risk areas.
  • Quarantine must occur on a US military installation, unless the member already has a permanent residence off base (i.e. returning to their home here after traveling on leave).
  • Transient passengers must stay on a US installation in the KMC and must quarantine if coming from an international risk area.
  • Incoming PCS personnel will be required to go directly to their lodging upon arrival to Ramstein to quarantine before shopping or in-processing. Members should coordinate with their sponsors and unit commanders accordingly to receive support.
  • Incoming PCS personnel must make reservations for on-base lodging as early as possible after receiving an assignment to Ramstein.  No need to wait for orders.
  • Incoming personnel will be permitted and directed to reserve 14 days of on-base lodging plus two additional business days. This allows for members to complete their mandatory quarantine and then begin accomplishing some important tasks before moving into off-base lodging.
  • Shopping options are available for quarantining families from both the Commissary and Exchange. For more information go to the official Ramstein Facebook page here. For a full list of available local food services see the link at the top of the Base Facility Hours/Operations section below. 


 

TRAVEL RESTRICTIONS

Installation Guidance

Ramstein Air Base's posture remains "red," which reinstitutes stop movement actions for official travel. Personnel attempting to travel here must conduct commander-to-commander coordination. Airmen assigned to the 86th Airlift Wing will only require an exception to policy memo signed by the 86 AW/CC when departing Ramstein for a TDY to a red area.

What does this mean?

  • The red designation does not affect our leave policy. Members and families already stationed here may continue to take leave outside the local area per previous guidance.  See below for more guidance.
  • Airmen PCSing from Ramstein who are currently assigned to USAFE-AFAFRICA units do not require an exception to policy memo, per guidance from the USAFE-AFAFRICA commander.
  • Incoming PCS personnel must make reservations for on-base lodging as early as possible after receiving an assignment to Ramstein.  No need to wait for orders.
  • Outbound personnel should reserve off-base lodging when PCSing out of the KMC area, which will help preserve on-base lodging for members who arrive here and need to quarantine. Members departing the KMC may attempt to reserve on-base lodging no earlier than 72 hours prior to departure. If lodging is available, then departing members may stay on-base.

Air Force facilities in the KMC remain in HPCON Bravo, and there are no plans at this time to close additional services or establishments.


For off-duty travel/leave within Germany

Airmen may seek approval from their unit leadership after first accessing the heat map to ensure the destination has not experienced a recent COVID-19 outbreak. Airmen should check again after returning from the travel location. Although the map is in German, it provides a visual display of areas within Germany that are currently high risk due to infection rates. Avoid any red areas.


Any travel outside the local area/within Europe

Airmen must receive unit commander approval (or equivalent) for any travel outside the local area; this includes travel on weekends and holidays (i.e. non-duty days).

Unit commanders define the local area, and not all units define it the same way due to their specific mission or recall requirements. 

Commanders should conduct a risk assessment when Airmen desire to travel outside of the local area. The risk assessment includes reviewing the list of risk areas on the Robert Koch Institute website here. Commanders have the authority based on military necessity to deny leisure travel requests to any country listed as a risk area.

To learn more about each EU country's public health measures, border status, and facility reopenings, visit https:/reopen.europa.eu/en.

Remember - stay informed, take precautions, and follow all host nation and local restrictions.


Travel/leave to/from the United States

US to Europe

The European Union has extended its ban on all non-official travel from the United States into EU countries, and German federal authorities have classified the United States as a "risk area." Therefore, all non-official travel to/from the United States remains highly discouraged at this time. For those traveling on official orders, please refer to General Order #2 and quarantine requirements listed above.

Europe to US
Per EUCOM guidance (link to attached), service members traveling to the United States on either official or non-official travel are not required to complete a 14-day quarantine upon arrival in CONUS unless required by CONUS installation, state/local guidance or the Centers for Disease Control. Travel to the United States requires commander approval, and commanders have the authority to deny leave requests due to military necessity. All non-official travel to/from the United States remains highly discouraged at this time. Airmen could get stuck in the United States or be forced to quarantine if returning from a risk area, even if DoD includes the state on its list of green locations.  An updated list of countries classified as risk areas can be found at the Robert Koch Institute website here.  Travel to any risk area would trigger a 14-day quarantine upon return to Rheinland-Pfalz. Air Force dependents have no restrictions on leisure travel, except for any imposed by the host nation or state authorities. However, leisure travel by dependents to the United States is also discouraged at this time due to potential difficulty in returning to Germany, quarantine requirements upon returning, and overall health and safety concerns for all travelers.


DoD Guidance

Secretary Esper signed a memo May 26th (view here) transitioning to a conditions-based phased approach to personnel movement and travel restrictions.  The memo cancels previous travel restrictions (April 20, 2020) and reissues guidance for DoD components that will remain in effect until further notice.  A DoD article about this newest memo may be found here.

On June 29th, Secretary Esper signed a memo exempting leave from the stop movement restriction, but requires members to receive approval from unit commanders to take leave outside of the local area.  View the memo here, and read information above for further guidance regarding off-duty travel.

For the latest Air Force guidance on the stop movement, including impacts on professional military education, enlisted promotions and fitness guidance, access myPers here.



 

  • Base Facility Hours/Operations

    Updated 9/10/2020

    • * As a precautionary measure, several facilities on base have adjusted hours and operations until further notice.
    • * An updated list of force support operations can be found here.
    • * Available food services can be found here.

    Public Affairs Studio

    Open Monday – Friday by appointment only.

    To schedule an Official Photo for biography, application or award package, please contact the Public Affairs Office at DSN 314-480-5533 or commercial 06371-47-5533.


    Ramstein Visitor Control Center

    Open 7 days a week from 6 a.m. – 10 p.m.

    Services provided include:

    • * Contractor/Visitor Passes
    • * CAC/IACS Registration
    • * Forgotten ID
    • * NATO Pre-Notification


    These services and/or hours of operation are subject to change at the direction of the 86 AW/CC.

    For questions, please call the VCC at DSN 480-5775 or commercial 06371-47-5775.


    Special Victims' Counsel

    Closed to walk-in clients. For assistance, please call DSN 478-4782, commercial 06371-405-4782, or duty cell 0172-734-3935.


    Military Personnel Flight

    Closed for all walk-ins. For more detailed information on each Military Personnel Flight COVID-19 Functions, please click here.

    • * CAC appointments are only for expired and expiring cards within 30 days, and Initial Issue CACs. To schedule your appointment visit https://booknow.appointment-plus.com/y7jgzct0/
    • * Dependent ID Card renewals are requested on-line. Please click here for instructions.
    • * They will continue to serve members with prior coordination who are picking up dependent ID cards, need a CAC unblock, or had a Lost/Stolen CAC.
    • * Members will retain their benefits and be able to extend out their certificates still until September 30, but would need to sign on to installations via the visitor center, once ID is expired.

    German-American Community Office

    Closed until further notice For assistance, contact info@gaco-kl.de


    Ramstein & Vogelweh Libraries

    • * Curbside Takeaway OPEN for pick-up. Mon-Fri 10 a.m. – 4 p.m.
    • * Request items through the usafelibraries.org website. Customers will receive an email when items are ready to pick-up.
    • * Returns are accepted 24/7 in the external drop boxes. Items will remain on accounts a minimum of 7-days after return due to the quarantine process.
    • * Register for an account by filling out the form using Sponsor’s information and official email address.


    Click here for more information.


    Service Credit Union

    Branches have resumed normal hours of operation on weekdays while practicing safe public health measures such as physical distancing and wearing a mask or face covering. The Ramstein South branch is closed on Saturday and Sunday's while the KMCC branch is closed on Sunday's.


    Ramstein Chapel Services

    Some in-person worship services will be available, but most will continue in a virtual manner. A list of virtual opportunities can be found here. For more updated information about chapel services can be found on the Ramstein Chapel Facebook page.


    USAREUR Licensing Office

    The Ramstein USAREUR Licensing Office will operate as follows:

    • * Support is still available by appointment only.
    • * To schedule an appointment please use the 86th Airlift Wing Appointment Scheduling Program (Appointment Plus)

    Vehicle Inspection at Kapaun AB

    Days of Operation: Monday – Friday

    Walk-In Hours: 7 a.m. – 3 p.m. (7- 11 a.m. on the last duty day of the month)

    Personnel must wear a mask while at the inspection station.

    For questions regarding inspections, please contact 86 Vehicle Readiness Squadron at DSN: 489-6400 or COMM: 0631-536-6400.


    Vehicle Registration at Kapaun AB

    Days of Operation: Monday – Friday (closed 11 a.m. – 12 p.m. for lunch)

    Walk-In Hours: 7 – 10 a.m.

    Appointment Hours: 12 – 3 p.m. (Booked via AppointmentPlus).

    Substation/Bldg #2807: Operations will not change. **WALK-IN ONLY** 7 a.m. – 3 p.m. (11 a.m. –12 p.m., closed for lunch)

    If you need to clear a suspense for a new vehicle purchased, please scan & send those documents (front and back) to our organization box.

    For questions regarding shipping appointments or picking up vehicles from International Auto Logistics (IAL), please contact IAL at DSN: 489-7750 or COMM: 0631-536-7750. Web Address: www.PCSmyPOV.com

    For questions on required documents that you will need in order to complete any transaction, our pamphlet is located here under “Checklist”.


    Fitness Centers

    Fitness centers have reopened in a phased approach by appointment only. Click here to book an appointment. If you would like to utilize the fitness centers via walk-in hours fill out this form prior to arriving to the gym. Available times are as follows:

    • * Starting Sept. 15 for Vogelweh Fitness Center: No appointments; walk-ins up to a maximum of 33 personnel per time slot for 0600, 0800, 1000, 1400, 1600, 1800
    • * Starting Sept. 17 for South Side Fitness Center: Appointment only for 0600 and 1600 time slots; walk-ins up to a maximum of 60 personnel per time slot for 0800, 1000, 1800, 2000 
    • * Starting Sept. 22 for North Side Fitness Center: Appointment only for 0500, walk-ins up to a maximum of 40 personnel per time slot for 0700, 0900, 1100
    • Fitness Center athletic fields will be accessible during opening hours (once contact tracing information is collected)
    • Note: SSFC Annex remains closed to prioritize DDR


    For more about fitness center openings, click here.

    Effective September 16, all official fitness assessment testing is cancelled until Jan. 1, 2021. For more information and to determine when applicable test dates will be, click here.


    Postal Operations: Northside, Southside and Kapaun Post Offices

    • * Monday – Tuesday: 10 a.m. - 5 p.m.
    • * Wednesday: 12 – 5 p.m.
    • * Thursday – Friday: 10 a.m. - 5 p.m.
    • * Saturday: 11 a.m. – 1 p.m. * Sunday: CLOSED


    Those who are immune-compromised or live with a family member who is immune-compromised can set up private appointments through their Post Office’s Customer Service for mail pick-up once per week.

    Customer Service Org Boxes for special requirements:


    Civilian Personnel Office/NAF HR Office

    No walk-ins. Customers are requested to email or call. Appointments will be set when necessary.

    • * US CPO: 480-5850
    • LN CPO: 480-7153
    • NAF HRO: 480-2672

    86 CPTS (Finance)

    Days of Operation: Monday – Tuesday, Thursday – Friday

    Appointments available 9 a.m. – 3 p.m.

    Masks are required, and members are asked not to bring additional personnel with them to their appt.

    Appointments (to include in-processing) can be scheduled on the AF Connect mobile app (Ramstein Air Base) via Appointment Plus or see below to email our POCs.

    Location: Ramstein Air Base Select Base Agency: 86 CPTS

    Email Org Boxes:


    Keep in mind:

    • * Civilian pay issues need to be routed through your Timekeeper
    • * DTS issues not related to Emergency or Deployment travel need to be routed through your ODTA
    • * GTCs can be placed in Mission Critical status by your Unit APC to avoid delinquency issues
    • * Security deposit repayment amounts are calculated using the daily exchange rate so verify amount before ordering money order/cashier’s check
    • * NO cash will be accepted at this time, personal checks preferred.
    • * Check MyPers for the latest COVID-19 PCS Entitlement Guidelines


    Finance PCS Update

    The Financial Services Flight is introducing a new process for in-processing members.  We will have members schedule an appointment to complete their PCS vouchers at the Ramstein North Side Chapel annex (Bldg. 1201).  This will cover ALL finance in-processing procedures for PCS.  We are not accepting vouchers through eFinance, unless you are assigned to a Geographically Separated Unit (GSU).
    Location: Ramstein North Chapel in the Annex (Bldg. 1201)
    Appointment Days & Times: Mon and Wed 0900-1030 and 1030-1200. You must make an appointment through Appointment Plus to attend.

    For more information please click here.


    86 AW Retiree Activities Office (RAO)

    Closed until further notice. All events scheduled up until 31 July by the RAO and KMC Retiree Council are cancelled.


    Dining Facilities (DFAC) *Take-Out Only*

    LBH (Kapaun)

    • * Breakfast: 0600-0800, Mon– Fri (Weekends 700-830)
    • * Lunch: 1100-1300, Mon – Sun
    • * Dinner: 1630-1800, Mon – Sun


    Jawbone Flight Kitchen (Ramstein):

    No scheduled breakfast, lunch or dinner times. Instead, Jawbone Flight Kitchen provides boxed meals 24/7.


    Ramstein and Vogelweh Commissaries

    Normal operating hours: Mon – Sat, 9 a.m. – 9 p.m. Sun, 9 a.m. – 8 p.m.
    No early bird hours.

    As of Sept. 10, ID's are no longer being checked at the Ramstein and Vogelweh Commissaries and visitors may now enter. 


    KMCC

    Main Exchange Mon – Sat, 9 a.m. – 7 p.m. Sunday, 10 a.m. – 7 p.m.

    Meal orders can be placed through www.myexchangefood.com Delivery is still available from Popeye's, Anthony's Pizza, Subway, and Manchu Wok.

CONTACT INFORMATION

Ramstein Sick Hotline
Mon – Fri; 7:30 a.m. to 4:30 p.m.
Sat; 7:30 a.m. to 12:00 p.m.
DSN: 480-9001, or commercial 06371-47-9001

Ramstein AB

  • Medical Appointments: 06371-46-2273; 314-479-2273
  • Dental Appointments: 06371-46-2210; 314-479-2210

Other Numbers:

  • International SOS: +(44) 20-8762-8384 (option 1)
  • International SOS Toll Free (from Germany): 800-589-1599
  • TRICARE Nurse Advice Line: 1-800-TRICARE; or 0800-071-3516 (from a European Line)

Social Media:

Post your comments, questions, or concerns on the Ramstein AB Facebook page:

https://www.facebook.com/RamsteinOfficial/

Useful Websites:

Recommended Apps:

  • Air Force Connect App: Provides updated news and directory for base services
  • International SOS: TRICARE translation services
  • 112: GPS capability/provides emergency patient locations to call center agents

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